Frequently Asked Questions

General Questions

  • How does Full Service Vending work? We stock, clean, and maintain the machines. You don’t have to do anything!
  • What are the requirements to place our machines? The company must have a least 50 people before we can place any machines. However, if you have less than 50 employees contact us and let’s see if we can develop a plan that works!
  • What types of vending machines are available? We offer machines for soda, snack, coffee, food, and microwaves.  All machines are Energy Star rated and are new with the latest industry leading technology.
  • How many different selections can the vending machines hold? It depends on the type of vending machine. Drink machines hold 10 to 15 selections, snacks up to 50 selections and food up to 25 selections.
  • What if I need vending machines for more than one location? If your employee count justifies it, we are happy to place machines in multiple locations.

Pricing Questions

  • How much do vending machines cost? There is no cost to the customer for the machines.
  • What does a soda cost from the vending machine? Drinks range in price from .75 to 2.50 depending on the product and size. 
  • What if someone loses money in the vending machine? If someone loses money we have envelopes that can be placed in the area that the employee fills out with their name, department, losses, and which machine. Money will then be placed in the envelope and returned to the employee however you see fit. Or in most places you establish one point of contact and we provide them with a “fund” so any refunds can be given when the money is lost. This usually works the best because they can get a refund quickly.

Installation Questions

  • How long does it take to install the vending machines and what is the process? The process for installation is very simple . If you currently have a provider we would contact them to see when they could remove their machines. We would then schedule our machines to be delivered at that time. If no provider we can usually install machines in 10 days unless we need to special order a machine for you. It only takes 1 to 2 hours to install and fill machines in most locations.
  • Where should you install or place your vending machine? We ask that machines are installed in an environmentally  protected area on the first floor of your building unless you have elevator access. This helps protect our employees from back injury by carrying product up steps.
  • What happens if I need to move my vending machine? We can move machines with a three day notice.  In emergency situations, we can move them in the same day. (water leak, storm damage, etc.)
  • What are the electrical requirements for a soda machine? Electrical requirement for all machines is 110 volts.
  • What sizes of vending machines are available? Sizes of the machines vary and we would need to measure the area.

Maintenance Questions

  • How often should the vending machines be refilled? Your machine will be stocked on a as needed basis. Most are weekly but some are two, three or everyday of the week. We even have some that require stocking on the weekends.
  • How do you deal with repair and refill issues? If you have any issues you only need to call one number that is listed on each machine or you can contact us thru our website.  Repair issues are usually handled that day unless a part for the machine needs to be ordered. We will do everything to insure that your employees have access to food and drinks. Refill issues will be handled that day.
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